Have had 20 years of accumulated and extensive experience in the areas of international remittance and mobile money services, institutional building,reforms and restructuring, business process re-engineering, business finance management, business labor management, business operations management, business negotiations and partnership leadership, overall financial and money services business management/leadership as well as monetary and financial risk management.
Have Worked with Telesom ZAAD Services and Dahabshiil Money Transfer in both Somaliland and Ethiopia at managerial levels to develop and expandregional business and to provide policy and regional business leadership services. Have jointly worked with international mobile money hubs including HomeSend, international money transfer companies including World Remit, and many local banks in Ethiopia inclusive the largest; Commercial Bank Of Ethiopia (CBE), the centeral; National Bank Of Ethiopia, Wegagen Bank, Awash International Bank, Oromia International Bank, Bank Of Abysinia,CooperativeBank Of Oromia, NIB International Bank, and Lion International Bank, to supportthe partnership program of International Money Transfers Services to provide reliable modern international money transfer services in full compliance with all applicable laws, rules and regulations.
Now, have practical experience of program management and leadership, business partnership negotiation leadership, business development and expansion, budgeting, participatory planning, leading administrative teams/divisions, anti-money laundering and international remittance regulations, and being as focal point of any business or program in private sector institutions.
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As instructor, I was teaching Basic English language and primary mathematics courses for those at the primary school age and had no schools by that time as post war era. I was also giving diploma courses in typewriter machine operation and office administration skills for those had no opportunities to complete their secondary schools due to civil war 1988 – 1991. Finally, I was the principle of the Centre to admin and manage overall and day-to-day operations.
As global remittance account manager and youngest member of middle managers for the biggest financial services company in Somaliland/Somalia that provides banking services. I have taken part in the development of SOPs for the operations department and was responsible for the managing the operating capital and ensuring all international branches/agents have sufficient liquidity at any time, led quarterly and annual budgeting processes and prepared management reports. Finally, I was the focal person for the AML and other compliance processes.
As multiple agent remittance officer and manager, I was responsible for the managing the operating capital and ensuring many international and local remittance agents have sufficient liquidity at any time to process remittance payments and sending. I was also the focal point for the AML and other compliance processes.
I have conducted and employed policies and procedures in line with applicable federal financial regulations to establish reliable modern online money transfer services and avoid all business risks and irregularities in Somali traditional remittance business procedures and activities to ensure strongly reliable partnership with local banks to provide the service nationwide in full compliance with applicable laws, rules, and regulation set nationally and internationally for such services.
I have built a strong and effective business partnership to serve in various locations around Ethiopia covering all major cities of Amahra, Gambela, Somali, Southern, Tigray, Afar, Bishingul, and the Oromia regions. I have successfully negotiated and established over 1000 remittance payment branches through almost all local banks’ branches.
I was as key member of the middle managers for the largest mobile money services company in Somaliland, I have been the deputy manager of ZAAD Services, and at the same time I have led international remittances services through the mobile where I have increased annual business sales more than 10 times within just three years. I have developed and written essential business manuals as guidelines for the business and service performers to work in line with rules and regulations. And I have participated in the development of strategic and operational plans for ZAAD Services, international remittance services, and for the group of Telesom. I was accountable for managing the overall day-today operations of international remittance services’ office. I was also the focal point for the international business relations including all communications with the international business partners like world Remit, Homesend, and much more. Finally, I led, developed, and presented the quarterly and annual budgeting processes and BoD reports.
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